Program Profile
The tourism sector, which holds a significant position within the service industry, continues to grow rapidly in our country, further increasing its importance for the national economy. There is a continuous rise in both the number of individuals participating in tourism activities and the number of businesses operating in the tourism sector. Consequently, as a labor-intensive industry, the tourism sector's demand for a qualified workforce is also increasing. The aim of the Tourism and Hotel Management Program is to train individuals who meet the sector's mid-level workforce needs, possess fundamental knowledge in the field, and are equipped with the ability to apply and analyze this knowledge. Graduates of the program are expected to be capable of working at all levels of a tourism enterprise, uphold ethical values, have strong social and communication skills, think positively, be team-oriented, closely follow industry and global developments, and demonstrate self-confidence. Graduates of the Tourism and Hotel Management Program can find employment in accommodation establishments, travel agencies, food and beverage businesses, as well as public institutions and organizations that provide hospitality services.
Qualification Requirements and Regulations
Students must successfully complete all courses within the program without receiving an "FF" (Fail) or "DZ" (Non-Attendance) grade. To graduate from the program, students must complete a minimum of 120 ECTS credits and maintain a cumulative GPA of at least 2.00 out of 4.00. Additionally, a mandatory 30-day internship is required.
Access to Higher Degree Programs
Graduates of the Tourism and Hotel Management Program may apply for undergraduate degree programs through the national Vertical Transfer Examination (DGS).
Graduation Requirements
To graduate, students must successfully complete all courses in the program without receiving an "FF" or "DZ" grade. They must accumulate at least 120 ECTS credits and maintain a minimum cumulative GPA of 2.00 out of 4.00. Furthermore, a 30-day internship is mandatory.
Employment Opportunities
Graduates of this program can be employed in accommodation establishments, travel agencies, food and beverage businesses, and public institutions and organizations providing hospitality services.
Assessment and Evaluation
The program employs various assessment and evaluation methods, including midterm exams, assignments, projects, practical applications, and final exams. Assessment methods may include traditional written exams, multiple-choice exams, assignments, performance evaluations, and product assessments. Graduation requirements, as well as grading and examination regulations, are governed by the relevant articles of the MTU Associate and Bachelor's Degree Education, Teaching, and Examination Regulations.
Examinations
Article 22 – (1) Examinations consist of exemption exams, midterm exams, make-up midterm exams, semester/year-end exams, resit exams, single-course exams, and additional exams. Depending on the nature of the course, the relevant department committee may decide whether these exams will be conducted in written, written-oral, or practical formats.
(2) The exemption exam is offered for courses determined by the Senate. Students can take these exams at the beginning of the semester/year in which they are enrolled in the course for the first time. These exams are held on the dates specified in the academic calendar.
(3) The midterm exam is conducted during the semester/year. The key regulations regarding midterm exams are as follows:
a) At least one midterm exam is conducted for each course every semester.
b) The number of midterm exams for a course is determined within 15 days after the start of the academic term, in consultation with the course instructor and approved by the relevant academic unit. The schedule is then announced.
c) Midterm exam dates must be announced to students at least one week in advance.
d) For courses spanning two semesters, at least one midterm exam is conducted.
e) In courses such as projects, assignments, laboratory work, graduation projects, and workshops, in-semester evaluations may replace midterm exams.
f) Midterm exam results must be announced at least two weeks before the semester/year-end exam.
g) The midterm exam average is calculated by dividing the total of the student’s scores by the number of exams. If the decimal part of the result is 0.5 or higher, it is rounded up to the nearest whole number.
h) Students who fail to meet the attendance requirement of 70% in theoretical courses and 80% in practical courses are not eligible to take midterm exams.
(4) The make-up midterm exam is conducted for students who could not attend the midterm due to valid and justified reasons. The approval of such reasons is subject to the provisions of Article 32.
(5) The semester/year-end exam is conducted after the completion of the courses at the end of the semester/year. The key regulations regarding these exams are as follows:
a) To be eligible for the semester/year-end exam, students must be officially enrolled in the course and must have attended at least 70% of theoretical courses and 80% of practical courses.
b) Semester/year-end exams are scheduled and conducted at the time, date, and venue specified in the academic calendar. These exams are held once per course per semester/year, and no make-up exams are provided.
(6) The resit exams are held at the end of each semester/year on the dates specified in the academic calendar and approved by the Senate. The key regulations regarding resit exams are as follows:
a) Students must have been enrolled in the respective courses during the relevant semester and must meet the attendance requirements for the semester/year-end exam.
b) Students who miss the resit exam are not granted a make-up exam.
c) Students who receive a D1, D2, or D3 grade in a semester/year-end exam may take the resit exam voluntarily, while students who receive an F1 or F2 grade are required to take the resit exam. Students who do not meet the 70% attendance requirement for theoretical courses and the 80% requirement for practical courses are not allowed to take the resit exam.
d) The score obtained in the resit exam replaces the semester/year-end exam score for that course.
(7) The single-course exam is offered to students who have a cumulative GPA of at least 2.00 and are in a position to graduate but have failed only one course in their academic program. The regulations regarding the single-course exam are as follows:
a) The single-course exam is conducted after the semester/year-end resit exams.
b) Students must meet the eligibility criteria for the semester/year-end exam of the respective course to take the single-course exam.
c) Eligible students may take the single-course exam an unlimited number of times, regardless of the semester in which the course is offered, until they pass. However, students who do not renew their registration for the semester/year must pay the required student contribution or tuition fee before the exam.
d) A single-course exam is also held after the summer term for students who have only one remaining course after completing summer school or mandatory internships.
e) The score obtained in the single-course exam is considered the final grade for that course. Students must obtain one of the passing grades specified in Article 24, Paragraph 1, to be considered successful.
(8) The additional exam is offered to final-year students who have reached the maximum study period and need to pass up to five courses to graduate. It is also available to students who have failed courses despite meeting attendance requirements. Additional exams are scheduled according to the academic calendar.
Grading System
Article 23 – (1) The calculation of course grades is based on the following principles:
a) The Senate determines the regulations regarding the relative grading system.
b) The raw achievement score is calculated by taking 40% of the midterm average and 60% of the semester/year-end exam score.
c) (Amended: Official Gazette - 08/03/2020 – 31062) The following limits apply in the relative grading system:
- The minimum raw achievement score, which serves as a threshold, is the minimum score a student must achieve out of 100. This score is at least 35 points for associate degree programs and 40 points for bachelor's degree programs. The Senate may increase these thresholds.
- Regardless of in-semester grades, students must obtain a minimum of 40 points out of 100 in semester/year-end exams for associate degree programs and a minimum of 50 points for bachelor's degree programs to pass a course conditionally or directly. The Senate may increase these limits. Students who do not take the semester/year-end exam or score below this threshold receive an "F2" grade and are considered unsuccessful.
Course Grades and Academic Averages
Article 24 – (1) (Amendment: Official Gazette - 08/03/2020 – 31062)
The grading scale used in faculties and vocational schools is as follows:Score Range Letter Grade GPA (Out of 4.00) Meaning 95-100 A1 4.00 Successful 90-94 A2 3.75 Successful 85-89 A3 3.50 Successful 80-84 B1 3.25 Successful 75-79 B2 3.00 Successful 70-74 B3 2.75 Successful 65-69 C1 2.50 Successful 60-64 C2 2.25 Successful 55-59 C3 2.00 Successful 45-54 D1 1.75 Conditionally Successful 40-44 D2 1.50 Conditionally Successful 35-39 D3 1.00 Conditionally Successful 30-34 F1 0.50 Unsuccessful 0-29 F2 0.00 Unsuccessful 0 F3 0.00 Absent (Due to Attendance Issues) (2) The grades F1, F2, F3, YZ, and GR are considered failing grades.
(3) The upper limit for the F1 grade is determined by the Senate based on the raw success score requirement for the relevant unit.
(4) The letter grades GR, YT, and YZ are defined as follows:
a) GR (Did Not Attend Exam) – Given to students who do not attend the semester/year-end exam, regardless of their midterm scores or coursework. A student receiving a GR grade is considered unsuccessful, and it affects their GPA.
b) YT (Sufficient) – Assigned as a passing grade for non-credit courses.
c) YZ (Insufficient) – Assigned as a failing grade for non-credit courses.
(5) The grades of students who transfer to the university from other institutions using the 100-point grading system are converted based on principles set by the Senate.
(6) A student caught cheating will receive a zero for the exam in which they were caught.
Course Grades and Academic Averages
ARTICLE 25 – (1)
At the end of each semester or academic year, students' academic performance is determined by Semester Grade Point Average (SGPA) / Annual Grade Point Average (AGPA) and Cumulative Grade Point Average (CGPA). The calculation involves multiplying the coefficient of the grade obtained in each registered course by the ECTS credit value of that course, summing these values, and dividing the total by the total ECTS credits. This process, when applied to courses taken in a single semester or year, results in SGPA/AGPA; when applied to all courses taken so far, it results in CGPA. GPA calculations are carried out up to two decimal places. Courses with a passing grade of "YT" are not included in the GPA calculation.(2) The principles regarding passing grades are as follows:
a) To be awarded an associate or undergraduate degree, students must successfully complete at least the minimum required ECTS credits in their academic program, with no failing grades (F1, F2, F3, YZ, or GR) in any course, and must have a CGPA of at least 2.00.
b) Students with a CGPA below 2.00 are considered academically unsuccessful. Such students are not eligible to hold executive or membership positions in student associations, clubs, or organizations, nor can they be nominated for international exchange programs or scholarships.
c) Students with a CGPA of at least 2.00 must first retake courses in which they received an F1, F2, or F3. They may also enroll in available courses for the current semester. Additionally, they may retake courses for which they received a D1, D2, or D3 to improve their grades, with the most recent grade being valid.
Success Assessment in Mandatory Common Courses
ARTICLE 26 – (1)
Courses such as Atatürk’s Principles and History of Turkish Reforms, Turkish Language, and Foreign Language are mandatory and credit-bearing. These courses are graded using a relative grading system.
Success Assessment in Practical Courses
ARTICLE 27 – (1)
If decided by the relevant administrative boards, at least four midterm exams must be held for semester-long practical courses, and at least eight for year-long practical courses. For these courses, students with a midterm average exceeding 70% of the full score may opt out of the final exam. These students are graded based on their midterm average and are not subjected to the relative grading system.(2) Students whose midterm average does not exceed 70% of the full score must take the final exam, and their final grade is calculated according to Article 23.
Internships
ARTICLE 28 – (1)
Internships and practical training in faculties, conservatories, schools, and vocational schools affiliated with the university are conducted in accordance with the relevant regulations, decisions of the Council of Higher Education, and principles determined by the Senate.(2) Students may undertake their practical courses, applied training, and internships in public institutions or equivalent private organizations.
(3) During the internship period, students are subject to the provisions of the Higher Education Institutions Student Disciplinary Regulations, published in the Official Gazette dated 18/8/2012 and numbered 28388.
Relative Grading System (RGS)
ARTICLE 8 – (1)
RGS is a statistical approach that evaluates student performance not based on absolute criteria but relative to the overall performance of the student cohort. A grade that deviates positively from the group’s mean success score indicates higher achievement, while a negative deviation suggests lower performance.
Raw Success Score (RSS)
ARTICLE 9 – (1)
RSS is the weighted arithmetic mean of students’ semester/year coursework and final exam scores. It is calculated by taking 40% of the midterm exam score and 60% of the final exam score. For courses conducted via distance education, these ratios are determined by the Senate.
Minimum Raw Success Score (MRSS)
ARTICLE 10 – (1)
MRSS is the minimum required RSS score on a 100-point scale. It is set at a minimum of 35 points for associate degree programs and 40 points for undergraduate programs. The Senate may increase this threshold.
Semester/Final Exam Passing Score Minimum (SEPM)
ARTICLE 11 – (1)
Under the RGS system, regardless of coursework performance, students must achieve a minimum score in the semester/final exam to pass a course. This minimum score is 40 points for associate degree programs and 50 points for undergraduate programs. The Senate may increase this threshold. Students who do not take the exam or fail to meet this minimum score receive an F2 grade and are considered unsuccessful.Relative Success Score (RSS)
ARTICLE 12 – (1)
T=(X−μσ)×10+50T = \left( \frac{X - \mu}{\sigma} \right) \times 10 + 50T=(σX−μ)×10+50 RSS=70+30×[2(T−50)−10]2(A−50)−10RSS = 70 + \frac{30 \times [2(T - 50) - 10]}{2(A - 50) - 10}RSS=70+2(A−50)−1030×[2(T−50)−10]
The Relative Success Score (RSS) is the relative score used to determine letter grades for students included in the relative grading system. To calculate the RSS, students’ Raw Success Scores (RSS) are first converted into standardized T-scores, with a mean of 50 and a standard deviation of 10, and then transformed into the 100-point system. The following formulas are used in this calculation:where:
- T = The standardized score of the student’s RSS, calculated based on the group mean and standard deviation.
- X = The Raw Success Score (RSS) of the student included in the relative assessment.
- μ = The arithmetic mean of the RSSs of students in the relevant group.
- σ = The standard deviation of the RSSs of students in the relevant group.
- RSS = The transformed T-score used for letter grade conversion in the 100-point system.
- A = The highest standardized T-score in the student group included in the relative assessment.
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The following students are excluded from the relative grading system (RGS), and their letter grades are assigned as follows:
- Students whose standardized T-score is 20 or below and who do not meet the Minimum Raw Success Score (MRSS) are directly assigned an F2 letter grade and considered unsuccessful.
- Students whose standardized T-score is 80 or above and who meet the MRSS are directly assigned an A1 letter grade and considered successful.
- Students who are eligible to take the semester/final exam but do not attend are directly assigned an F2 letter grade and considered unsuccessful.
- Students who fail due to absenteeism are directly assigned an F3 letter grade and considered unsuccessful.
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Determination of Letter Grades
ARTICLE 13 – (1)
The letter grade equivalents of the scores (RSS or HBN) and their corresponding coefficients in the 4.00 grading system are determined based on the score ranges in Table 1.For letter grade determination:
- First, the standard deviation of the RSS of all students (excluding those excluded under Article 12, Paragraph 2) is calculated.
- If the calculated standard deviation is 8 or below, the letter grade corresponding to the student’s RSS in Table 1 is used.
- If the standard deviation is above 8, the student’s RSS and RSS-based score are checked against Table 1, and the higher corresponding letter grade is assigned.
- Letter grades assigned based on the resit exam results are determined by considering the semester/year-end exam grade ranges. If all students in a class/group fail in the semester/year-end exam, the resit exam results are assigned letter grades directly based on Table 1.
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Graduation Requirements
ARTICLE 30 – (1)
To be eligible for graduation, students must complete the following European Credit Transfer and Accumulation System (ECTS) requirements, including mandatory common courses: - Associate degree programs: 120 ECTS
- Four-year bachelor's programs: 240 ECTS
- Five-year bachelor's programs: 300 ECTS
- Six-year bachelor's programs: 360 ECTS
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(2) To graduate, a student must successfully complete all courses, including practical applications, projects, laboratories, seminars, capstone projects, and mandatory internships specified in their program. Additionally, their Cumulative Grade Point Average (CGPA) must be at least 2.00. Students with a CGPA of 2.00 or higher are also considered successful in courses where they received D1, D2, or D3 grades.
(3) Students with a CGPA below 2.00 must retake courses in which they received D1, D2, or D3 grades until their CGPA reaches 2.00 or above. The most recent grade obtained in a retaken course is considered valid.
Admission and Enrollment Conditions
Students are placed into programs through the Student Selection Examination (ÖSS) administered by the Measurement, Selection, and Placement Center (ÖSYM).
Program Learning Outcomes (Qualifications)
Graduates of the Tourism and Hotel Management program are expected to:
- Demonstrate fundamental knowledge of theories, facts, concepts, and principles related to tourism and hotel management.
- Explain legal regulations, professional standards, and applications relevant to the field.
- Apply acquired knowledge in business environments and professional settings.
- Identify and use physical environments, tools, equipment, and technologies related to the field.
- Communicate effectively in a foreign language.
- Continuously update and enhance their knowledge, skills, and competencies with a lifelong learning mindset.
- Establish effective interpersonal and intercultural communication.
- Develop entrepreneurial skills.
- Adhere to ethical values and promote environmental sustainability in tourism and hotel management.
- Maintain personal care, hygiene, attire, and appearance as required by the profession.
- Understand and fulfill social responsibilities.
- Regularly conduct health, safety, and risk assessments in professional settings.
- Work effectively as a team member and take responsibility in collaborative environments.
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Table 1. Letter Grade Equivalents of RSS and Corresponding Coefficients in the 4.00 Grading System
Score Range Letter Grade GPA Coefficient Meaning 95-100 A1 4.00 Successful 90-94 A2 3.75 Successful 85-89 A3 3.50 Successful 80-84 B1 3.25 Successful 75-79 B2 3.00 Successful 70-74 B3 2.75 Successful 65-69 C1 2.50 Successful 60-64 C2 2.25 Successful 55-59 C3 2.00 Successful 45-54 D1 1.75 Conditionally Successful 40-44 D2 1.50 Conditionally Successful 35-39 D3 1.00 Conditionally Successful 30-34 F1 0.50 Unsuccessful 0-29 F2 0.00 Unsuccessful 0 F3 0.00 Absent (Note: Since the minimum Raw Success Score threshold in faculties is 40, the F1 range should be adjusted to 35-39, and the D3 letter grade is not applicable in faculties.)
Evaluation of Other Exams
ARTICLE 14 – (1)
Scores obtained from single-course and exemption exams are considered the student’s Raw Success Score (RSS). The General Minimum Success Score (GMSS) determined by the relevant academic unit is the success criterion for these exams. Students who do not score above this limit receive an F2 grade and are considered unsuccessful. Students who achieve scores above this limit are assigned letter grades based on Table 1.